Immediately after the machine is delivered, our company will arrange engineers to install and debug the machine so that you can start using it as soon as possible. At the same time, our technicians will offer necessary training for the relevant personnel of your company.
We provide a comprehensive training program for all customers who purchase our equipment. The training covers the knowledge, maintenance and operation of the machine, as well as the common problems and corresponding solutions.
We can also customize the training content according to your needs. For more detailed information, please contact us directly.
All of our equipment is covered by a one-year warranty from the date of purchase. In case of any defects on the machine within the warranty period, a dedicated technician will be arranged first to perform remote technical support. Otherwise, onsite assistance will be offered until the problem is solved. Meanwhile, we will record the problems you have encountered, so that we can have a detailed understanding of the operation of your machine, and it is also convenient for us to upgrade the equipment in time.
All our machines are delivered with some wearing parts to customers, lest delay the machining progress. If you need additional accessories, please give clear indication when ordering. In addition, we always have some common parts in stock that can be shipped at any time, so that you can worry free of out of stock when encountering equipment failure.